4: Remote Support For any problem encountered on eProcurement portals of NIC.
Training Services
Training Services For Bidders / Contractors on eProcurement Portal.
1: Training Services for Bidder on Bid Management.
2: Customize Training program for Individual and Team.
3: Complete Procedure For Tender Bidding, Auction Bidding and Tender Cum Auction.
4: Flexible Timing and on demand slots.
5: Exclusively for eProcurement portals of Nic.
Pre-Requisites For Eprocurement Portal
System Requirement:
1: A computer system with at least 1 GB RAM and Internet Connectivity
2: Browser:
IE 10 and above
Firefox 42 to 49
Firefox ESR 52
3: Java Run Time Engine (JRE – 1.8.0) or higher
Registration on eProcurement Portal
Registration Process on Eprocurement Portal
Online Bidder Enrolment
In order to participate in tenders, Bidders are entitled to enrol on the portal first. Please note that there are various portals running under GePNIC and separate enrolment is required on each portal.
Make sure to enrol on the same portal where tender is published. Login id created on other portal will not work.
To register on the portal click on Online Bidder Enrolment link given on the home page and fill the required details appears on the next page then click on submit.
Password Gerenate / Reset
Password Generate / Reset.
Once the enrolment process is completed then use Generate / Forget Password link to rest the password.
Enter your login id then select New user and click on send verification code.
Enter Mobile and Phone OTP then type your new password.
For existing user selected Forget Password option then send verification code
Enter Mobile or Email OTP then enter the new password.
Make sure the new password is complying with Password Policy given on the same page.
The mobile number or email address can also be updated through this option but it is only allowed for the New User who have not Generated the password ever. Once password is generated for your id then mobile / email can not be updated through this option.
Dsc Mapping on NIC Portals
Dsc Mapping Process on Eprocurement Portal
Once registration process is completed, the dsc mapping is mandatory to access the portal.
Login to the portal with the id and password you have created and click on Signing Certificate link.
Select your dsc name appears in Box Click Ok and wait..
You will receive Success massage then dashboard appears.
Tender Participation / Submission Process
Tender participation / Submision Process
Login to the portal with id and password then click on Login button
Verify the dsc by entering dsc Pin
Click on Search Active Tender option to find the tender.
Type tender Id and click on search
Set the Tender As favourite
Click on the check box and click on set Open tender as favourite button
Now click on My Tender Option.
The Tender will appear under this option, click on View Icon.
Scroll down to the bottom of the page and click on Proceed for bid submission.
Agree the Portal Terms and condition and click next.
On the next page verify your profile details for correctness and click on next.
Exemption In tender or Payment Through BG/ST On Eprocurement Portal
The portal show you the option to select Yes or No for exemption if Department has allowed the exemption at the time of publishing the tender. If it is not allowed by the dept then portal will not show the option to select.
Also, note that the Exemption option can be used in two possible situations.
1: Payment mode is online: In case of payment mode is online but dept have mentioned the payment to be done by BG/DD/ST or any other offline mode then bidder should select yes for this option then on next page upload scan copy of BG/DD/ST etc and fill the respective amount for which the payment instrument is being uploaded.
2: Payment mode is online and you fall under Exemption criterial: If payment mode is online and dept have mentioned the exemption eligibility details in tender document then upload the respective Certificate (eg: NSIC, MSME etc) in in this section and full the amount which you are not going to pay.
3: Payment mode is offline: In case of payment mode is offline for the tender then upload your exemption certificate in respective field if your certificate comes under Eligibility criteria mentioned in the tender document.
Now select Exemption details as Yes or No
If Clicked on Yes
If clicked on No for exemption
Here you can see Edit Exemption option still is still appearing on this screen and exemption details can be modified till this part. It can be modified multiple times until confirm to Pay button is clicked. Hence click on confirm to pay only if you are finally sure that payment has to be made online or offline by DD/FDR etc.
In case of payment mode is online then select Yes for exemption if you are making the payment through Bank Guarantee or ST or may be my DD as well.
Portal ask for second confirmation regarding Exemption
Read the massage Carefully on this screen before clicking on Confirm To Pay Button
Once Clicked on confirm to pay button portal ask for Third time final confirmation. Mentioning that the exemption details cannot be changed post this step.
Once Ok button is finally clicked then portal show below screen and there is not option to edit the exemption details any more. Now bidder has to proceed with selected option.
Now you can See the Exepiton option is no more available on the portal and payment has to be done.
Payment process OFFLINE or ONLINE.
Now Click on Pay Offline button or Payment Online button( in case of payment mode is online for the tender.)
Now fill the payment details by selecting respective instrument type and click on save.
Once details are saved then click Next button.
Now next page show amount under paid option.
Document upload process in Covers on Eproucre Portal.
Once Clicked on confirm to pay button portal ask for Third time final confirmation. Mentioning that the exemption details cannot be changed post this step.
Click on Encrypt&Upload button.
Now Click on Technical or Financial Cover one by one.
Now portal show the option to upload the file requested by the dept in Technical Cover.
Click on Browser option and select he files which are saved on your PC and are supposed to be uploaded for the respective tender.
Make a note that all required files should be selected one by one then only Sign and Upload button will be highlighted. The whole files are to be uploaded as a single packet partial documents cannot be uploaded.
Once Selected all required files click on Sign And Upload button then enter DSC pin.
You will get Success massage once file are uploaded successfully in this Cover. Then Click on Ok.
Follow the same process for Uploading document in Financial Cover.
Make sure to upload the same file type which has been specified by the dept in respective cover. If pdf is required then upload only Pdf file there, similarly if excel file is required then upload excel file.
Also check if there is BoQ (Bill of Quantity) is published with the tender. If BoQ is published then the same boq should be uploaded in this section. Bidder are only advised to fill their name and rates then keep every other details as it is then save and upload the same boq file.
Upload the files in financial Cover As well and on OK.
Now portal shows both the covers are uploaded with the document but still there is next option at the bot hence do the leave the process till this point but proceed further by clicking on next button.
Now Portal show the full details of your tender which includes your payment details, the Technical and financial cover files details and other details if any addition information is required by the dept.
Also Freeze Bid button appear at the bottom which is used for the final submission of the tender.
If all documents are uploaded but Freeze Bid button is not clicked then your bid will not be considered submitted and will not appear at the time of Tender Opening.
In Most of the Tender No adtiion details are required then you can Cilck on Freeze/ Submit Bid but there are some tenders where General Technical Evaluation or Item Wise Techncial Evaluation both of them are allowed by the dept hence tender cannot be submitted until it is complied.
Make sure to comply these two details as well then click on Submit as of now it is snowing cross sign again both of them.
Procedure for Completing General Technical Evaluation.
Click on My Tender > View Icon > Continue Bidding.
Click on Action icon given against GTE Details.
Now Select Yes or No option of fill value as per the given field in next page. If there are more than one items the select Yes / No for all items respectively then click on Save then Next.
Procedure for Complying Item Wise evaluation.
Click on My Tender > View Icon > Continue Bidding.
Select Yes / No for the item appearing in this list and click on Save then click Next.
Now portal show the details of eligible Items and non Eligible items in ITE. Click on Next to proceed.
Now you Can see It show Green Tick against ITE and GTE details. You can click on Submit/ Freeze Bid Button to finally submit your bid.
Bid Acknowledgment.
Make sure a proper Bid Acknowledgement is generated by the portal and a Bid Id is given to you. In case this acknowledgment is not generated then portal will show you some error. Make sure that error is rectified then freeze the bid again. It is always advisable to keep the print out of this page because it is a one time option and will not appear again.
Note: The Process Guided in this section is based on the current flow of the portal and it should go in this same way. If you are following the same process and still facing problem or any particular step is not going through or Showing any error or Not sure about any step / option then Call us on our Support Line for Immediate Help.
OID (Other Important documents)
Procedure to Upload Other Important Document on eProcure portal.
What is OID (Other Important Document)?
OID Documents are those documents which are asked by the Buyer /Dept apart from the documents mentioned in Technical or financial cover. These are the list of common documents which are frequently asked for most of their tender. Hence My document section is provided where such documents can be kept uploaded by the bidders in advance and whenever the respective document is asked in tender as OID then portal will auto pick those documents.
Note: Documents uploaded in My Document option will only be send as a part of bid if such documents are asked as OID in the tender, If no documents are asked as OID then only documents uploaded in cover will be sent as a part of bid no matter what all documents are available in your My Document section.
Login to the portal then Click on My Tender > View Icon >Continue Bidding.
Click on Submit OID Button.
Portal Shows the list of documents which are requested by the dept as Other Important Document. It also shows Available or Not Available against Each document.
If it shows available that means the required document is already uploaded in your My Document section and will be sent as a part of this Bid.
If it Shows Not Available that means the required document is not saved in your My Document section. Click on Folder Icon to upload the document.
Once Click on Folder Icon it will take you to the My Document section where file can be uploaded.
Select your File and click on Sign link given next to browse link then enter your DSC PIN.
Portal will show the file sign Success massage then click OK then Save.
Follow the same process for all documents which show Not Available. Once it shows Available againt all documents Then Click on Submit Other Important Documents Button.
Note: The Process Guided in this section is based on the current flow of the portal and it should go in this same way. If you are following the same process and still facing problem or any particular step is not going through or Showing any error or Not sure about any step or option then CALL US on our Support Line for Immediate Help.
Resubmission / Modification in Submitted Bid
How to make changes in already submitted bid / Resubmit the Bid.
In this section we will guide you the process of Resubmission, in other words to modify your already submitted bid ie: change of your any submitted document or Rate in your bid against any tender.
It is important to not here that changes/Resubmission of bid is allowed on eprocurement portals, and it can be done multiple times however it is only allowed till bid submission end date and time. If the submission time is note over and you have frozen your bid in advance and now willing to change any submitted document or Rates then it can be done through Resubmit Option. Once the Bid submission time is over then changes are not allowed.
The process of Resubmission:
As soon as a Bid is frozen/submitted on eprocure portal, the tender disappears from you’re My Tender section and starts appearing under My Active Bid Option.
You are advised to click on My Active Bid option and find the tender there, Now click on the icon Given again Resubmit / withdrawal.
Now on the next page you will find the Resubmit link against each section, this means you will find option to click on resubmit link against Fee, Emd and Uploaded document (covers). You can click on the resubmit link for the section which you are willing to modify or change. The other details will remain save and you do not need to do the whole submission process again but only that particular section will be changed which you are willing to.
For cover documents you will find single resubmit option, on the next page you will find option to choose whether you are willing to change under Technical Cover or Financial Cover.
Once the documents are resubmitted successfully, you will find the resubmission details saved on portal and it shows the date and time of resubmission.
Mail/Sms Alert for Tenders
Contact Us for Free mail and Sms Alert for all new tenders published on Eprocurement portal for your Favorite Product Category.
Save Your Time - We Are Just 1 Call Away! Call a Tech Support +91 997- 179-7803
One Point Solution Center for all Your Queries and Problems Related to Tenders on eProcurement portal.
We Support NIC Central Govt. (CPPP) and State Eprocurement Portals to Contactors & Buyers Both.
